Floors Plus Northwest LLC

Liliana & Luis are AMAZING to work with. Our project was to replace our old carpeting with luxury vinyl panels. When we visited their store, they didn't try to hard sell anything, Liliana and Luis gave us plenty of times, professional advices, and samples to borrow to make sure that we are going to be happy with the floor choice that we will end up with for a long time. They even worked with us with our budget and gave us a clear breakdown on costs to consider as well. Their team came out promptly and got the work done within the timeline they have agreed on. Few months later, we noticed a squeaky noise on one of the panels when we were walking over, their team came out and reinstalled the affected area with new panels without any issues and owned up to it! I would definitely use these guys again, and I highly recommend their services to everyone here.

I can’t say enough positive things about our experience with Floors Plus Northwest!! They were extremely helpful and patient in the selection process, flexible with our budget, and quick to install. I’m so glad we found them and will definitely use them again.

We had a contractor install LVD in our entire cottage and it was poorly installed because they didn’t level the floors as promised. When we called Liliana and Luis, the floor was buckling after just three weeks. Luis came out to assess what could be done and went over the options with us from least to most expensive and didn’t pressure us to spend more money. In fact, he suggested we start by seeing how much of the flooring they could salvage when they pulled it out. We ended up only needing to replace a fraction of the flooring, and they leveled the floors and reinstalled it in just a couple days. They were truly a treat to work with, and their installers Luis and Omar did a really nice job. They excel at communication thanks to Liliana! We highly recommend this business.